Data Protection

Status: February 1, 2024


Table of contents


Responsible party

Fabian Rücker
Weidengasse 32
50999 Cologne
Germany

E-Mail-Adresse: fabian.ruecker@KoaVie.de


Contact Data Protection Officer

webmaster@KoaVie.de


Overview of processing activities

The following overview summarizes the types of processed data and the purposes of their processing and refers to the affected individuals..


Types of processed data


Special categories of data


Categories of affected persons


Purposes of processing


Applicable legal bases

Applicable legal bases according to the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence. If, in individual cases, more specific legal bases are relevant, we will inform you of these in the privacy policy..

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national data protection regulations in Germany apply. This particularly includes the Federal Data Protection Act (Bundesdatenschutzgesetz BDSG) for the protection against misuse of personal data in data processing. The BDSG contains specific provisions regarding the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and the transmission and automated decision-making in individual cases, including profiling. Furthermore, state data protection laws of the individual federal states may also apply..

Note on the applicability of GDPR and Swiss DSG: This data protection notice serves both to provide information in accordance with the Swiss Federal Act on Data Protection (Swiss DPA) and according to the General Data Protection Regulation (GDPR).


Transmission of personal data

As part of our processing of personal data, it can happen that the data is transmitted to other entities, companies, legally independent organizational units, or individuals, or disclosed to them. Recipients of this data may include service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we adhere to legal requirements and conclude appropriate contracts or agreements that protect your data with the recipients of your data..

Data transfer within the organization: We may transfer personal data to other entities within our organization or grant them access to this data. If this transfer occurs for administrative purposes, it is based on our legitimate business and economic interests, or occurs insofar as it is necessary for fulfilling our contractual obligations or if consent from the affected person or legal permission is present..


International data transfers

Data processing in third countries: If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or the processing takes place in the context of using services from third parties or the disclosure or transfer of data to other persons, entities, or companies, this only occurs in accordance with legal requirements. If the level of data protection in the third country has been recognized through an adequacy decision (Art. 45 GDPR), this serves as the basis for the data transfer. Otherwise, data transfers occur only if the level of data protection is secured in another manner, particularly through standard contractual clauses (Art. 46 para. 2 letter c) GDPR), explicit consent, or in the case of contractual or legally required transfers (Art. 49 para. 1 GDPR). Additionally, we will inform you about the foundations of data transfers to third countries with the individual providers from the third country, whereby the adequacy decisions will take precedence as foundational grounds. Information regarding transfers to third countries and existing adequacy decisions can be obtained from the information offer of the EU Commission.: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de.

EU-US Trans-Atlantic Data Privacy Framework: Under the so-called Data Privacy Framework (DPF), the European Commission has also recognized the level of data protection for certain companies from the USA as safe in accordance with the adequacy decision of July 10, 2023. The list of certified companies as well as further information about the DPF can be found on the website of the U.S. Department of Commerce. https://www.dataprivacyframework.gov/ (in English) You can find it. We inform you in the privacy notices which service providers we use are certified under the Data Privacy Framework..


Deletion of data

The data we process will be deleted in accordance with legal requirements as soon as their processing consents are revoked or other permissions expire (e.g., if the purpose of processing such data has ceased or they are no longer needed for the purpose). If the data is not deleted because it is required for other legally permissible purposes, its processing will be limited to these purposes. That is, the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons or whose storage is necessary for asserting, exercising, or defending legal claims or for protecting the rights of another natural or legal person. Our privacy notices may also contain further information regarding the retention and deletion of data that is priority for the respective processing..


Rights of the data subjects

Rights of the affected persons under the GDPR: You have various rights under the GDPR as an affected person, which are based particularly on Articles 15 to 21 of the GDPR.:


Use of cookies

Cookies are small text files or other storage markers that store information on devices and read information from the devices. For example, to save the login status in a user account, the contents of a shopping cart in an e-shop, the accessed content, or the functions used in an online offer. Cookies can also be used for various purposes, such as for the functionality, security, and convenience of online offers, as well as for creating analyses of visitor flows..

Notes on consent: We use cookies in accordance with the legal regulations. Therefore, we obtain prior consent from users, unless this is not legally required. Consent is particularly not necessary if the storage and retrieval of information, including cookies, is absolutely necessary to provide users with a telemedia service explicitly requested by them (meaning our online offering). The absolutely necessary cookies typically include cookies with functions that serve to display and operate the online service, load balancing, security, storing users' preferences and options, or purposes related to providing the primary and secondary functions of the requested online service. The revocable consent is clearly communicated to users and includes information on the respective use of cookies..

Notes on data protection legal bases: The basis for the processing of personal data of users using cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is the expressed consent. Otherwise, the data processed using cookies will be processed based on our legitimate interests (e.g., in the economic operation of our online offer and improving its usability) or if this occurs in the context of fulfilling our contractual obligations, where the use of cookies is necessary to fulfill our contractual obligations. We will clarify the purposes for which cookies are processed by us in the course of this privacy policy or as part of our consent and processing processes..

Storage duration: With regard to the storage duration, the following types of cookies are distinguished.:

General information on withdrawal and objection (so-called opt-out): Users can revoke their consents at any time and object to the processing in accordance with legal provisions. To do this, users can restrict the use of cookies in their browser settings (which may also limit the functionality of our online offerings). An objection to the use of cookies for online marketing purposes can also be made through the websites. https://optout.aboutads.info" and https://www.youronlinechoices.com"/ to be explained.

Further information on processing processes, procedures, and services.:


My Services

We process data of our contractual and business partners, e.g. customers and interested parties (summarized as "contract partners") within the framework of contractual and comparable legal relationships, as well as related measures and in the course of communication with the contract partners (or pre-contractually), e.g., to respond to inquiries..

We process this data in order to fulfill our contractual obligations fulfill. This includes in particular the obligations to provide the agreed services, any updating obligations and remedies in the event of warranty and other service disruptions. In addition, we process the data to safeguard our rights and for the purpose of the administrative tasks associated with administrative tasks associated with these obligations and the company organization. Furthermore, we process the data on on the basis of our legitimate interests in the proper and business management and in security measures for the protection of our contractual partners and our business operations from misuse, compromise of their data, secrets, information and rights (e.g. for the involvement of telecommunications, transportation and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of the applicable law , we only pass on the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations is necessary. Contractual partners will be informed about other forms of processing, e.g. for marketing purposes, the contractual partners will be informed within the scope of this data protection declaration.

We will inform the contracting parties of which data is required for the aforementioned purposes before or during data collection, e.g., in online forms, by special markings (e.g., colors) or symbols (e.g., asterisks), or personally..

We will delete the data after the statutory warranty periods and comparable obligations have expired, i.e., generally after 4 years, unless the data is stored in a customer account, e.g., as long as it must be kept for legal reasons of archiving. The statutory retention period is ten years for tax-relevant documents as well as for commercial books, inventories, opening balances, annual financial statements, the necessary work instructions for understanding these documents, and other organizational documents and accounting vouchers; six years for received commercial and business letters and reproductions of sent commercial and business letters. The period begins after the end of the calendar year in which the last entry was made in the book, the inventory, the opening balance, the annual financial statement or the management report was prepared, the trade or business letter was received or sent, or the accounting proof was created; also, when the recording was made or the other documents were created..

Insofar as we use third-party providers or platforms to deliver our services, the terms and conditions and privacy notices of the respective third-party providers or platforms apply between the users and the providers..

Further information on processing processes, procedures, and services.:


Provision of the online service and web hosting

We process user data to provide our online services. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or device..

Further information on processing processes, procedures, and services.:


Blogs and publication media

We use blogs or comparable means of online communication and publication (hereinafter "publishing medium"). The data of readers are processed for the purposes of the publishing medium only to the extent necessary for its presentation and the communication between authors and readers or for security reasons. Furthermore, we refer to the information on the processing of visitors to our publishing medium within the framework of this privacy notice..

Further information on processing processes, procedures, and services.:


Contact and inquiry management

When contacting us (e.g., by post, contact form, email, telephone, or via social media) and in the context of existing user and business relationships, the information of the inquiring persons will be processed as far as necessary to answer the inquiries and any requested measures..

Further information on processing processes, procedures, and services.:


Newsletters and electronic notifications

We send newsletters, emails, and other electronic notifications (hereinafter referred to as "Newsletter") only with the consent of the recipients or on the basis of a legal permission. If the contents are specifically described as part of a newsletter registration, they are decisive for the users' consent. Otherwise, our newsletters contain information about our services and ourselves..

To subscribe to our newsletters, it is generally sufficient to provide your email address. However, we may ask you to provide a name for personal address in the newsletter, or other information if required for the purposes of the newsletter..

Opt-in procedure: The registration for our newsletter basically takes place through a so-called opt-in process. The newsletter subscriptions are logged to provide proof of the registration process in accordance with legal requirements. This includes the storage of the registration and confirmation timestamps..

Deletion and restriction of processing: We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them in order to prove a previously given consent. The processing of this data is limited to the purpose of possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed. In the case of obligations to permanently consider objections, we reserve the right to store the email address solely for this purpose in a block list (so-called "Blocklist")..

The logging of the registration process is carried out on the basis of our legitimate interests for the purpose of proving its proper course. Insofar as we engage a service provider to send emails, this is done based on our legitimate interests in an efficient and secure mailing system..

Contents:

Information about us, our services, promotions, and offers..

Further information on processing processes, procedures, and services.:


Advertising communication via email, mail, fax, or telephone

We process personal data for the purposes of promotional communication, which can occur through various channels, such as email, telephone, mail, or fax, in accordance with legal requirements..

Recipients have the right to revoke consents granted at any time or to object to promotional communication at any time..

After a revocation or objection, we retain the data necessary to prove the previous authorization for contact or submission for up to three years after the end of the year of the revocation or objection based on our legitimate interests. The processing of this data is limited to the purpose of possible defense against claims. Based on the legitimate interest of permanently observing the user's revocation or objection, we also store the necessary data to avoid renewed contact (e.g., depending on the communication channel, the email address, phone number, name)..


Web analysis, monitoring, and optimization

Web analysis (also referred to as "reach measurement") is used to evaluate the visitor flows of our online offerings and can include behavior, interests, or demographic information about visitors, such as age or gender, in pseudonymous values. With the help of reach analysis, we can identify, for example, when our online offerings or their functions or content are used most frequently or invite reuse. We can also track which areas need optimization..

In addition to web analytics, we can also use testing methods to test and optimize different versions of our online offerings or their components..

Unless otherwise stated below, profiles may be created for these purposes, i.e., data consolidated for a usage process can be compiled, and information can be stored in a browser or on a device and read from it. The collected information particularly includes visited websites and the elements used there, as well as technical details such as the browser used, the computer system used, and details on usage times. If users have consented to the collection of their location data with respect to us or the providers of the services we use, location data may also be processed..

User IP addresses are also stored. However, we use an IP masking method (i.e., pseudonymization by truncating the IP address) to protect users. In general, no clear data of users (e.g., email addresses or names) is stored in the context of web analysis, A/B testing, and optimization, but rather pseudonyms. This means that neither we nor the providers of the software used know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures..

Further information on processing processes, procedures, and services.:

Change and update of the privacy policy

We ask you to regularly inform yourself about the content of our privacy policy. We will adjust the privacy policy as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require an action on your part (e.g., consent) or any other individual notification..

If we provide addresses and contact information for companies and organizations in this privacy policy, please be aware that the addresses may change over time and we ask that you verify the information before contacting..


Definitions of terms

In this section, you will receive an overview of the terms used in this privacy policy. Where the terms are legally defined, their legal definitions apply. The following explanations are intended primarily to aid understanding..

This website uses Matomo to analyze page views. Here is the data protection policy of Matomo. On KoaVie, we do not track personal data or use cookies. Referrers and IP addresses are anonymized to ensure that individual users cannot be identified..